Refund & Returns Policy

We want you to love your purchase. If you are not completely satisfied, you may return most items within 30 days of delivery for a full refund or exchange. Items must be unworn, unwashed, and in their original condition with all tags attached.

To initiate a return, please contact us at llcmiot@gmail.com or call (561) 318-1409 with your order number and reason for return.

Items marked as final sale or clearance

Swimwear and intimates (for hygiene reasons)

Personalized or custom-made items

Gift cards

Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed to the original payment method within 5–10 business days. Please note that your bank or credit card company may take additional time to post the refund to your account.

Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

If you would like to exchange an item for a different size or color, please contact us within 30 days of delivery. Exchanges are subject to availability. If the requested item is not available, we will issue a full refund.

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund, including return shipping costs.

For any questions regarding returns or refunds, reach out to us at llcmiot@gmail.com or call (561) 318-1409.